Comments on: Is the Dyson Vacuum All It’s Cracked Up to Be?

By: FRUSTRATED IN SAGINAW

FRUSTRATED IN SAGINAW — Sat, 13 Mar 2010 02:37:17 +0000

MY CARPET IS FRIZZING APART. I HAVE 5 MON. OLD CARPET, THE CARPET STORE HAS CONTACTED THE MANUFACTURE , AND THEY ARE SAYING KURBIES & DYSONS ARE TO POWERFUL, WELL WHO IS GOING TO BLAME WHO? I SHOULD BE ABLE TO VAC MY BURBER, OR MAYBE THE COMPANY CAN WARN US. NOW BOTH CARPET AND VACUMBS HAVE BEEN AROUND SO ARE THEY JUST SUCKING THE CONSUMERS POCKETS?

By: danny

danny — Sun, 20 Sep 2009 18:42:14 +0000

I love my dyson dc07. But when I first got it,it had a problem with the brush bar.Then my dad fixed it. Then a few weeks later I was using the hose and it riped if i worked with dyson fix that problem. also what I think is rediculous is the price on the accsesories. today is sunday 9/20 09 I havee had mine sinse 2007.I do like the vacume but the price is rediculouse

By: danny

danny — Sun, 20 Sep 2009 18:39:56 +0000

I love my dyson dc07. But when I first got it,it had a problem with the brush bar.Then my husband fixed it. Then a few weeks later I was using the hose and it riped if i worked with dyson fix that problem. also what I think is rediculous is the price on the accsesories. today is sunday 9/20 09 I havee had mine sinse 2007.I do like the vacume but the price is rediculouse

By: Paula Flaherty

Paula Flaherty — Sun, 26 Jul 2009 03:37:10 +0000

I’ve had a DC-14 Animal for about 5 years. It worked pretty well except for the turbo brush (a total joke)until it started making an awful scraping noise that I think is the clutch. The noise is only a problem when the beater brush is being used, not when the hose is used. Whatever the noise is, it affects the power as well, leaving the machine useless. I am going to contact the service line tomorrow to find out if this can be fixed and how much it will cost. In retrospect, I believe I spent too much for an average machine.

By: Cindy Vadnais

Cindy Vadnais — Sun, 19 Apr 2009 22:19:20 +0000

I have had my Dyson 07 for about 2 years. I thought it did a good job cleaning my carpets. It is now making a horrendous sound whenever the beater brush is being used. I’ve checked everything there is to check and it continues to make this very loud rattling sound. I hope these comments are seen by a product quality department because I am very unhappy with this vacuum. I am now looking for a new vacuum.

By: dyson discouraged

dyson discouraged — Sun, 19 Apr 2009 02:21:42 +0000

They are right, the dyson clogs very easy with dog hair and they won’t answer e-mails. The company has not returned any e-mails on how to take apart the canaster to remove the clumps of dog hair burried in the middle chamber, the one you can’t get to. I think my next on will be a Kennmore, its got to be easier to clean.

By: marcy

marcy — Wed, 25 Mar 2009 18:38:45 +0000

I love my Dyson animal vac. I have had plenty of vacuums, including a Kenmore (paid over $400 for it) and nothing performs like the Dyson. It is amazing how much junk it pulls out of the carpet. My friend has a Kirby and she is constantly having to replace the belt and she paid far more for it than the Dyson.

By: darcy

darcy — Sat, 21 Mar 2009 01:22:00 +0000

just bought a dyson dc 14, used once on one room, made a horrible noise, so i investigated, and discovered the brush bar was cracked, so i took it back to the store, got a another dc 14, used it three times now and again the same noise and the brush bar is cracked ..very frustrating!!

By: digi

digi — Sun, 08 Feb 2009 22:59:46 +0000

I’ve had my Dyson for almost four years and have been extremely happy with it — no trouble with it whatsoever. When I bought it, it was just about the only vacuum cleaner that dealt adequately with dust and other allergens affecting my hyper-allergic daughter. Yes, it was expensive, but for my family’s special needs it was well worth the extra cost. I have to say I also do love how easy it is to remove the collected dust and dirt, and not having to use bags. And I don’t have problems with losing attachments because they all store right on the machine, which my old vacuum cleaner didn’t do. It really depends on what your needs are, as to whether or not the Dyson is the right kind of vacuum cleaner for you.

By: Braxton

Braxton — Tue, 30 Dec 2008 14:33:49 +0000

In response to Leann, the problem is with the carpet, although it’s not really a problem. Most high-end thick deep pile carpets are of stapled filament construction, as opposed to continuous filament construction. It is normal for loose fibers to be vacuumed from the carpet for up to 6 months after the carpet is installed, and normally, this doesn’t damage the carpet at all…you should see the amount of fibers become less and less at time goes by, though.
I have owned a Dyson DC07 animal for about two years now, replacing a Hoover WindTunnel. I have been very pleased with the performance of the Dyson, and it does have amazing suction: better than my shop vac! I like the easy dumping of the separator cannister, but find the cleaning of the inside of the separator to be difficult and tedious. It should be easy to take apart and clean, in my opinion. I have had one repair issue with the vacuum: 2 months after I bought it, my wife managed to vacuum up a sock which wrapped around the beater bar and caused the belt to strip a few teeth. Well, we found out very quickly that you couldn’t get a belt for the DC07 (purple animal) anywhere in town, or even on the internet! A call to Dyson’s 800 number netted us courteous service, and Dyson promptly shipped us a new, improved beater bar and wider belt FREE which I installed with ease. While the Dyson is pricier than a lot of its’ competition, I feel that it outperforms them all (including my mother-in-law’s Kirby!)